Terms of Service

Effective Date of Terms: September 16, 2021

These Terms of Service (these “Terms”) describe the legally binding terms and conditions on which GUNZE LIMITED. ("Gunze", "we" or "us") provides the information, data, features and services available on or through our www.gunzemedicalusa.com, and any related online or mobile application (collectively, the "Service") to you, the users of the Service ("you" or "User").

Please read these Terms carefully, because by indicating acceptance of these Terms or by otherwise using the Service, you are entering into a legally binding agreement with Gunze and agree to comply with all of the terms and conditions hereof. If you do not agree to these terms and conditions, you must not use the Service.

    1. Use of Service; Registration.

In order to use the Service or certain portions of the Service, you may need to create an account and register with us.  If you register as a User or otherwise use the Service, you represent and warrant to Gunze that: (i) you are of legal age to form a binding contract, and, if you are using the Service on behalf of your employer or another organization, you have the right to enter these Terms on behalf of such organization and to bind such organization to these Terms (in which case, for clarity, the terms “you” and “User” herein will include both you, the individual user, and such organization); (ii) you will provide Gunze with accurate, current and complete registration information; and (iii) your registration and your use of the Service is not prohibited by law. You (or, if applicable, your organization) are responsible for your registration and all use of the Service under it. Your registration, and these Terms, is personal to you, and is not transferable by you to any third party without the prior written consent of Gunze.

You may not access the Service if you are, or are acting on behalf of, a direct competitor of ours, except with our prior written consent. You may not access the Service for purposes of monitoring the availability, performance, or functionality of the Service, or for any other competitive benchmarking purpose.

Sharing passwords with any other person, including others in your own organization is not permitted. You shall promptly notify Gunze if any password is lost, stolen, or otherwise compromised, in order that Gunze may deactivate the password.

    1. Proprietary Materials and Ownership.

The Service, including all aspects of the related Gunze website and applications, are the property of Gunze or its licensors or other providers. Without limitation of the foregoing, all the data, information, text, images, designs, sound, music, marks, logos, compilations (meaning the collection, arrangement and assembly of information) and other content on the website or generated by Gunze in connection with operation of the Service, other than the User Data (as defined below) (collectively, the "Site Content"), and all software embodied in the website or otherwise used by Gunze to deliver the Service ("Software"), is proprietary to Gunze or to its third party licensors or other providers and protected by copyright and other intellectual property laws. Except as otherwise expressly permitted by these Terms, any use, copying, making derivative works, crawling, transmitting, posting, linking, deep linking, redistribution, sale, decompilation, modification, reverse engineering, translation, disassembly, or other exploitation in any manner of the Software or Site Content (collectively, the "Gunze Property"), including attempting to derive source code or algorithms from the Service, is strictly prohibited. You acknowledge that the Gunze Property has been created, compiled, developed and maintained by Gunze at great expense of time and money such that misappropriation or unauthorized disclosure or use of the Gunze Property by others for commercial gain would unfairly and irreparably harm Gunze in a manner for which damages would not be an adequate remedy, and you consent to Gunze obtaining injunctive relief to restrain any breach or threatened breach of these Terms, without any requirement to post bond. You may be subject to criminal or civil penalties for violation of this paragraph.

The marks GUNZE, GUNZE Limited, a touch of comfort, and all associated variations, logos, and all page headers, custom graphics, button icons and scripts, are registered or unregistered trademarks of Gunze. Except to the extent otherwise permitted by applicable law, such marks may not be copied or used without the prior written consent of Gunze. Without limitation of the foregoing, such marks may not be used in connection with any service or products other than those provided by Gunze, or in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits Gunze. The Service may also feature the trademarks, service marks, and logos of third parties (including our licensors and other providers), and each owner retains all rights in such marks. Any use of such marks, or any others displayed on the Service, will inure solely to the benefit of their respective owners.

    1. License to Use the Service.

Subject to the terms and conditions herein, Gunze authorizes you to access, view and use the Service (and the Gunze Property, to the extent reasonably necessary for you to access, view and use the Service as permitted herein) solely for your personal, non-commercial purposes, or if you are using the Service on behalf of an organization, solely for the internal purposes of the organization. You may not in any event make available the benefit of the Service to any third party, including others in your own organization, such as by sublicensing your rights under these Terms or supplying data obtained from the Service. You may not remove any copyright, trademark or other proprietary notices that have been placed on the Gunze Property. Any changing, copying, redistributing, framing, republishing, uploading, posting, transmitting, distributing or otherwise exploiting in any way the Gunze Property, or any portion of the Gunze Property, is strictly prohibited without the prior written permission of Gunze, unless these Terms otherwise expressly allows you to do so. Gunze grants no licenses or rights to any patents, trademarks, service marks, copyrights, or other intellectual property rights of Gunze, except as expressly stated in this paragraph, and all rights are hereby reserved.  Your access, view and use of certain portions of the Service may be subject to additional terms and conditions, to which you must agree in order to access, view, and use such portions.

    1. User Data.

In connection with using the Service, you may upload, post, or submit to Gunze, or distribute using the Service, certain data, text, materials, and information (collectively, "User Data"). You are responsible for your User Data and any information, opinions, advice, and other content therein, and its accuracy and reliability. Gunze is under no obligation to edit or control User Data that you upload, post, submit or distribute, and will not be in any way liable or responsible for User Data. The User Data remains your property, and Gunze does not claim any ownership of the copyright or other proprietary rights in such User Data, provided that, to the extent that any User Data is generally publicly available, Gunze will not be prevented by these Terms from any use of such User Data. You agree that:

(a) you hereby grant and agree to grant Gunze a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, transferable license, with right to sublicense through multiple tiers, to copy, edit, modify, use, publish, distribute, prepare derivative works, publicly perform, publicly display and otherwise exploit in any manner the User Data in connection with operation of the Service, promotion of the Service, and any other purposes reasonably related to the development and operation of the Service, Gunze’s other products, software or services, or Gunze’s business;

(b) with respect to User Data that you upload, post or submit to public forums or other public portions of the Service, you are publishing and making your User Data publicly available for viewing by third parties on a non-confidential basis, and your User Data may be attributable to you, and Gunze shall in no event be liable to you for any use or misuse of your User Data by any third party;

(c) you represent and warrant that you own all proprietary rights in your User Data or, with respect to any User Data you do not own, you have the full authority and right to upload, post, submit or distribute the User Data, as applicable, and to grant the licenses granted hereunder, and that your uploading, posting, submitting or distributing of the User Data, as applicable, and the exercise by Gunze and other users of the license rights granted by you shall not infringe any third party intellectual property rights, nor violate any rights of privacy or publicity, nor be defamatory, libelous, vulgar, profane or obscene, nor violate any law or other right, privilege or interest of any third party; and

(d) if any royalties are payable to any third party for exploitation of User Data uploaded, posted, submitted or distributed by you in accordance with the licenses granted by you in these Terms, you shall be responsible for and pay such royalties.

All users of the Service access and use User Data at their own risk, and Gunze will not be liable for any loss or damage that any user may suffer arising from User Data. Gunze reserves the right to monitor, edit, modify, reformat, remove, excerpt, translate or disclose any User Data, subject always to the Gunze Privacy Policy, but Gunze is under no obligation to do any of these things.

In addition to and without limiting any other rights herein (including in the Privacy Policy), you also grant us the rights to (i) de-identify your User Data (i.e., to remove your name and other identifying characteristics, consistent with applicable laws and regulations), and (ii) use or disclose de-identified data in any manner for any purpose.

To the extent that your User Data constitutes protected health information subject to the Health Insurance Portability and Accountability Act or any regulation, rule or standards issued thereunder, then Gunze’s rights and obligations with respect thereto shall also be governed by applicable law and the terms and conditions of any applicable Business Associate Agreement (“BAA”) to which Gunze is a party.  To the extent of any conflict between such law or BAA on the one hand and these Terms on the other hand, as to such Gunze rights and obligations, the former shall control.

    1. Service Restrictions.

You warrant and agree that your use of the Service will be consistent with these Terms, and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties, and will not interfere, harm, or hamper the security or integrity of the Service. You will comply with all applicable laws, regulations and ordinances relating to the Service, the Gunze Property, or your use of them. You are responsible for obtaining and maintaining the computer and other equipment you use to access the Service, and for paying for such equipment and any telecommunications charges. We are not liable for any loss or damage you suffer arising from damage to equipment used in connection with use of the Service.

You shall comply with all rules and policies for the use of the Service set forth on the Service, which are hereby incorporated into these Terms. Without limitation, you shall not:

(a) upload, post, submit or distribute any User Data, or otherwise transmit to the Service any materials, containing any software viruses or any other code, file or program that is designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment;

(b) impersonate any person or entity, or forge or manipulate headers to disguise the origin of any User Data;

(c) except as otherwise permitted by these Terms, harvest or otherwise collect information about others, without Gunze’s consent;

(d) take any action that imposes or may impose an unreasonable or disproportionately large load on the Service or its infrastructure, or bypass any measures Gunze may use to prevent or restrict access to any portion of the Service (or other accounts, networks or service connected thereto);

(e) use manual or automated software, devices, or other processes to "crawl", "scrape" or "spider" any portion of the Service or otherwise to copy, obtain, propagate, distribute, or misappropriate any User Data or Gunze Property;

(f) distribute or otherwise make available any User Data obtained through the Service (other than your own User Data) to any third party;

(g) engage in any other conduct that interferes with the Service or that restricts or inhibits any other person from using or enjoying the Service, or which, in Gunze’s sole judgment, exposes Gunze or any of their officers, directors, employees or agents to any liability or detriment of any type; or

(h) access, view or use the Service in or in connection with the development, directly or indirectly, of any product, software or service that offers any functionality similar to, or competitive with, the Service.

Gunze reserves the right (but is not obligated) to monitor use of the Service in order to ensure that Users comply with these Terms and applicable law.

    1. Minors.

The Service is not directed to users under the age of 13. If you are under the age of 13, you are not permitted to register as a User or to send personal information to Gunze.

 

    1. Third-Party Services.

 

The Service may depend upon, interact with, or enable access to another party’s services or websites (each, a "Third Party Service"), which may in each case be accompanied by separate terms of use.  Use of each Third-Party Service may require that you accept additional terms of use.  You must comply with the applicable terms of use when using the Third-Party Service and the Service.  Such dependency, interaction or enablement does not imply endorsement of, sponsorship of, or affiliation with the Third-Party Service by Gunze. Gunze hereby disclaims all liability or responsibility to you or any other person for any Third-Party Services.  You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with or via any of these Third-Party Services.

    1. Ideas Submitted to Gunze.

Gunze is pleased to hear from you and welcomes your comments about the Service. In the event that you submit ideas or suggestions for the Service ("Service Comments"), the Service Comments will be deemed, and will remain, the sole property of Gunze. None of the Service Comments will be subject to any obligation of confidence on the part of Gunze, and Gunze will not be liable for any use or disclosure of any Service Comments. Without limiting the foregoing, Gunze will be entitled to unrestricted use of the Service Comments for any purpose whatsoever, commercial, or otherwise, by any means, by any media, without compensation to the provider, author, creator, or inventor of the Service Comments.

    1. Warranty Exclusions and Limitations of Liability.

You acknowledge that the Service is dependent on third party data sources that Gunze cannot control, and that errors in data will occur. Accordingly, Gunze makes no representation or warranty as to the standard of the Service, including the accuracy, timeliness, or completeness of the Service, including any data therein. The Service includes information obtained from third party data sources; Gunze does not warrant that all data sources will remain available throughout the term of your use of the Service. Furthermore, the purposes for which you use such data and the Service are at your own risk. You shall not rely solely on such data or the Service in making any business or personal decision, and shall make your own thorough and complete investigation prior to taking or failing to take any action in reliance on such data or the Service. The Service may not be used as a "consumer report", as defined by the Fair Credit Reporting Act, nor does the Service or any content thereof constitute legal advice.

NEITHER THE SERVICE, NOR ANY CLINICAL CONTENT, NOR ANY DATA DELIVERED BY GUNZE MAKES CLINICAL OR OTHER DECISIONS AND IS NOT A SUBSTITUTE FOR COMPETENT, PROPERLY TRAINED, AND KNOWLEDGEABLE STAFF WHO IS RESPONSIBLE FOR BRINGING PROFESSIONAL JUDGMENT TO ANY CLINICAL INFORMATION PRESENTED BY THE SERVICE. GUNZE MAY PAUSE OR INTERRUPT THE SERVICE AT ANY TIME, AND USERS SHOULD EXPECT PERIODIC DOWNTIME FOR UPDATES TO THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GUNZE OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

UNDER NO CIRCUMSTANCES WILL YOU BE ENTITLED TO RECOVER FROM GUNZE (OR ITS LICENSORS OR OTHER PROVIDERS) ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR LOSS OF USE), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE ARISING FROM OR RELATING TO THE SERVICE, THE GUNZE PROPERTY OR THESE TERMS, EVEN IF GUNZE HAS BEEN INFORMED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

GUNZE’S MAXIMUM LIABILITY TO YOU FOR ANY DAMAGES OR OTHER LIABILITIES ARISING FROM OR RELATING TO THE SERVICE, THE GUNZE PROPERTY OR THESE TERMS, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL BE A REFUND OF THE AMOUNT PAID BY YOU FOR THE RELEVANT SERVICE. IF YOU HAVE NOT PAID FOR THE SERVICE, GUNZE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES OR OTHER LIABILITIES, WHETHER DIRECT OR OTHERWISE, PROVIDED THAT IF FOR ANY REASON THIS LIMITATION IS HELD BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, THE MAXIMUM AGGREGATE LIABILITY OF GUNZE FOR ANY AND ALL DAMAGES AND OTHER LIABILITIES ARISING FROM OR RELATING TO THE SERVICE, THE GUNZE PROPERTY OR THESE TERMS SHALL BE THE AMOUNT OF $10, WHETHER THE CLAIM AROSE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF YOU ARE USING THE SERVICE AS AN INDIVIDUAL CONSUMER AND HAVE REACHED THE SERVICE VIA ANY THIRD PARTY WEBSITE AUTHORIZED BY GUNZE TO SEND USERS TO THE SERVICE (WHETHER BY LINK, WIDGET OR OTHERWISE), YOU HEREBY AGREE TO HOLD SUCH THIRD PARTY HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS BY YOU REGARDING THE SERVICE.

    1. Indemnity.

User shall defend, indemnify and hold harmless Gunze, its licensors and other providers against any and all claims, actions, proceedings, suits, liabilities, losses, damages, costs, expenses and attorney's fees arising in connection with User's use of the Service, provision of User Data, or User's breach of any provision of these Terms. Gunze reserves the right (which it may delegate to it licensors or other providers in whole or part) to assume the sole control of the defense and settlement of any claim, action, suit or proceeding for which you are obliged to provide indemnification hereunder. You will cooperate with Gunze (or such licensors or providers, as applicable) with respect to such defense and settlement.

Without limitation of the foregoing, if we receive a subpoena or similar requirement to disclose your User Data issued by any court or governmental authority, and we are not a party to the proceeding in question, you will reimburse us for our reasonable costs and expenses of complying with such subpoena, including time spent by our personnel and our attorneys at time and materials rates.

    1. Privacy Policy.

Gunze operates the Service under its privacy policy on www.gunzemedicalusa.com, which is hereby incorporated into these Terms. We urge you to read this policy now and, because the policy is updated from time to time, later at your convenience.

    1. Applicable Law; Compliance.

You and Gunze agree that all disputes or other matters arising from or relating to the use and operation of the Service, or these Terms, will be governed by the substantive laws of the Commonwealth of New York, without regard to its conflicts of laws principles. You will comply with all laws and regulations applicable to your activities under or in connection with these Terms, including without limitation United States export control laws, regulations, and executive orders.  Without limitation of the prior sentence, if you gain access to the Service from locations other than New York, you will be responsible for compliance with all local laws and regulations of any such other location.

    1. Jurisdiction; Arbitration. 

If you are using the Service on behalf of an organization, the following shall apply:

You agree that all claims you may have arising from or relating to the operation, use or other exploitation of the Service, or these Terms, will be heard and resolved in the federal and state courts located in New York. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts.

If you are using the Service as an individual consumer, the following shall apply:

We will attempt to resolve disputes with Users to their satisfaction. If, however, a matter arises that cannot be resolved promptly between you and us, you agree that any disputes arising from or relating to the Service or these Terms (including, without limitation, the validity and scope of the agreement to arbitrate and any disputes with other users of the Service) shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under the Federal Arbitration Act, and shall be conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by the AAA (for information on the AAA and its rules, see adr.org). You agree that the arbitration shall be held in New York, unless the AAA or the arbitrator shall determine that venue in such city is unreasonably burdensome, in which case the AAA or the arbitrator shall select a venue that is not unreasonably burdensome to both you and us.  You agree that, if the AAA shall be unavailable or decline to administer the arbitration, and the parties do not agree on a substitute, a substitute administrator or arbitrator shall be appointed by the court. This provision shall not apply to claims of patent, trademark, or copyright infringement or misappropriation of trade secrets.  In addition, you or we may elect to bring an individual claim in a small claims court, but we do not hereby agree to any personal jurisdiction that is otherwise lacking.

You agree that any arbitration shall not permit claims on a class, mass, representative, or private attorney general basis.  You further agree that no claims of other parties may be consolidated with your or our claims in the arbitration without both your and our consent.  YOU ARE WAIVING YOUR RIGHTS TO HAVE YOUR CASE DECIDED BY A JURY AND TO PARTICIPATE IN A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED ACTION AGAINST US.

If any part of this Arbitration clause is later deemed invalid as a matter of law, then it shall be severed and the remaining portions of this section shall remain in effect, with the exception that if the preceding paragraph is deemed invalid, than this entire section shall be deemed invalid and the arbitration clause shall be void.

    1. Suspension; Modifications and Termination.

Gunze reserves the right to suspend your password and/or block access to the Service at any time if it believes you are in breach of these Terms. Gunze reserves the right to terminate or modify these Terms, terminate the Service, or modify or discontinue any features or aspects of the Service, or modify its policies at any time. Without limitation of other means of notice, email notice to you will constitute sufficient notice of termination of or an amendment to these Terms, and your continued use of the Service after such notice will constitute consent to the amendment. If you use the Service, you shall be bound by the version of the Agreement in effect at the time of your use. You are under an obligation to review the current version of these Terms and other published Gunze policies before using the Service. Sections 2, 4, 7 through 11, and 12 through 18 herein, any accrued obligations and remedies, and any other provisions that by their nature reasonably require survival in order to be effective, shall survive the termination or expiration of these Terms.

You have the right to terminate these Terms only if Gunze materially breaches these Terms and fails to remedy the breach within thirty (30) days after receipt of written notice from you.  All fees paid under these Terms are non-refundable.

    1. Force Majeure.

In no event shall Gunze be liable for any failure to comply with these Terms to the extent that such failure arises from factors outside Gunze’s reasonable control.  Without limitation of the foregoing, in the absence of our gross negligence or willful misconduct we will not be liable for any damages arising from the acts of hackers or similar bad actors interfering with the Service or using or disclosing any of your User Data.

    1. Third-Party Beneficiaries.

Sections 2, 7, 9, 10 and 12 of these Terms are entered into for the benefit of Gunze and its third party licensors and other providers, and the last sentence of Section 9 is also entered into for the benefit of the third parties described therein, and each of such third parties shall have the right to enforce such provisions of these Terms directly against you to protect their interests. Except as stated in the preceding sentence, there shall be no third-party beneficiaries to these Terms.

    1. Entire Agreement.

Except as otherwise expressly provided herein, these Terms, including the Privacy Policy and all other operating rules, policies and procedures that may be published on the Service from time to time, sets forth the entire agreement between you and Gunze regarding its subject matter, and supersedes all prior promises, agreements or representations, whether written or oral, regarding such subject matter.

    1. Miscellaneous Provisions.

No delay or omission by Gunze in exercising any of its rights occurring upon any noncompliance or default by you with respect to any of the terms and conditions of these Terms will impair any such right or be construed to be a waiver thereof, and a waiver by Gunze of any of the covenants, conditions or agreements to be performed by you will not be construed to be a waiver of any succeeding breach thereof or of any other covenant, condition or agreement herein contained. Any waiver of any right of Gunze under these Terms must be given in writing and signed on behalf of Gunze to be enforceable. As used in these Terms and unless the intent is expressly otherwise in specific instances, the words “include,” “includes” or "including" shall not be limiting, and "or" shall not be exclusive. If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, then these Terms will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law. Your registration, these Terms and your rights and obligations hereunder are not assignable or transferable by you to any third party without the prior written consent of Gunze. We may freely assign or transfer these Terms, or any rights or obligations hereunder, to any third party, including to any successor to or purchaser of substantially all the Gunze assets or business associated with the Service. These Terms may be executed electronically, and your electronic assent or use of the Service shall constitute execution of these Terms. You agree that the electronic text of these Terms constitutes a writing and your assent to the terms and conditions hereof constitutes a "signing" for all purposes. Email to your registered email address shall constitute effective notice by Gunze to you for all purposes under or in connection with these Terms.